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IVAP - The Human-Animal Bond

This module worksheet is a required portion of the IVAP program. Please complete once you've finished the module material. You will receive a copy of your answers once you click "Submit" at the bottom of the page.

A client calls; his dog is itchy and has red skin. The owner wants to pick up medication because “it is the same as last time,” his pet had a skin problem. The dog hasn't been seen at your clinic in over a year. What would you say to this client?

A client complains that the DVM must not be very good because they keep bringing in their pet for the same thing, and their pet isn’t getting any better. When you look in the medical record, you notice numerous notes about the client not following the treatment recommendations or giving the prescribed medications. What could you do to build trust with this client?

Clients often feel uneasy when visiting the veterinary hospital. People often expect the worst or have seen horror stories on social media. Explain how would you demystify a visit to your veterinary hospital.

Notes Use this area to write notes from what you've learned from the Human-Animal Bond chapter, which you would like to reflect on.

Summary of Reading - Human-Animal Bond

Compose your summary notes from the following pages. Chapter 20

Euthanasia and Pet Loss

Pages 165-169

When you are satisfied with your responses, select the "SUBMIT" button, and then you will be able to select the "COMPLETE & CONTINUE" button.