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GP Medical Moments - Hospital Champion

After your student has completed the module "Medical Moments", use these questions to follow up and have a conversation about the skills they learned. Your student also has a proficiency checklist that allows them to demonstrate hands-on skills they have learned. If you haven't yet seen their checklist, be sure to ask for it.

Veterinary Terminology for CSRs

Discuss with your student the different reasons a client would schedule an appointment for a sick pet within these body systems, and write down the most common reasons.
Cardiovascular:

Gastrointestinal:

Integumentary:

Musculoskeletal

Ocular:

Respiratory:

Talk with your student about common medical abbreviations they need to know and use as a CSR. Write down the abbreviations and what they mean.

Safe Animal Handling

Discuss with your student how they will be involved in animal restraint. Will they be handling dogs and cats? Is it a CSR’s job to load rooms and weigh patients?

Discuss with your student your hospital’s policy and procedures for a staff member or client getting bit or scratched by an animal. Write down what to do here.

When you are satisfied with your responses, select the "SUBMIT" button, and then you will be able to select the "COMPLETE & CONTINUE" button.