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VRCE GP Hospital Contact Questions
First Name
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Last Name
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Hospital Name
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Job Title
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Email
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Contact Number
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Hospital Address
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Your student has a checklist of skills learned they should be able to demonstrate at the end of each course. The estimated time for each list will depend on when the skills can be shown. Would you prefer that your student Success Coach mentor and grade your student on their proficiency skill checklists as part of the program? Alternatively, you may watch your student locally and check off on proficiency.
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Your student has a checklist of skills learned they should be able to demonstrate at the end of each course. The estimated time for each list will depend on when the skills can be shown. Would you prefer that your student Success Coach mentor and grade your student on their proficiency skill checklists as part of the program? Alternatively, you may watch your student locally and check off on proficiency.
Please have the Success Coach mentor my student.
I will watch and mentor my student at a local level.
VRCE Student Name (if you have more than one student, please submit a new form for each student)
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Please list any and all roles your CSRs are able to perform that are considered cross-trained with other departments within your hospital.
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Are there any specific questions your hospital does not allow CSRs to answer over the phone without first discussing them with a medical team member? Medication, surgical, symptoms, etc.?
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What is your hospital's protocol for attempting to recover a client?
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How do you measure client satisfaction? How can your CSR participate in that measure?
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What is your hospital's ideal time for your CSRs to be on the phone with a client to schedule an appointment?
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Please include your policies on discrimination, zero tolerance, bullying of employees, etc. You may attach the files or type any specific notes in the area below the file uploader.
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Click to choose a file or drag here
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Who should the CSR report to if bitten or scratched?
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Does your hospital have a downtime checklist or tasks to be performed? If not, would you be willing to allow the Virtual Hospital Champion to work with your student to create one or modify the one your hospital currently uses?
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What is the cost of keeping an employee at your hospital? Include items like:
Yearly uniform allowance
Approximate salary range
Any CE allowance
Any additional amount spent on each employee
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Are there career advancement opportunities your CSRs have?
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Is there any information you would like the Virtual Hospital Champion to know while working with your CSR about their work style, strengths, weaknesses or your hospital specifically?
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