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GP Your Role in Hospital Finances Module

Complete the following questions after you have finished the "Your Role in Hospital Finances" Module. These questions are required to be completed as part of the VRCE program.

Basic Hospital Finance and Revenue Drivers for the CSR

What can you do during slow times at your hospital? Make a ‘slow time’ checklist.

Discuss with your manager what the cost is for keeping you as an employee, i.e., scrubs, uniforms, continuing education, etc.

Think about how you can schedule more appointments for your clinic. Do you have to change your wording? Do you have to call overdue annual exams?

Please detail three (3) ways that you will apply what you've learned from this course on your next shift working at your hospital or three (3) things you will do differently on your next shift.

The Basics of Cash Handling

Does your hospital require two people to count cash? Do you know if the cash box is locked? Write down as much as you can about accepting cash at your hospital.

Please detail three (3) ways that you will apply what you've learned from this course on your next shift working at your hospital or three (3) things you will do differently on your next shift.

Creative Financing, Wellness Packages & Pet Insurance

What payments do you accept at your hospital? Also, does your practice accept payment plans? If so, who is authorized to approve a client for payment plans?

What are your responsibilities for helping a client apply for a payment plan?

Who is allowed to apply for discounts, and in what situations? Also, who is responsible for entering charges in your practice?

Please detail three (3) ways that you will apply what you've learned from this course on your next shift working at your hospital or three (3) things you will do differently on your next shift.

Confident Financial Conversations

Post in the “VRCE General Practice Study Group" a difficult financial conversation you have had. Allow other students to comment on how they would handle the situation. Title the post "A Difficult Conversation. Looking for feedback." Search for another student's post with the same title and share your thoughts. Record the date of your post below.

What are a few things you have learned from this course to help you confidently speak in financial conversations?

Please detail three (3) ways that you will apply what you've learned from this course on your next shift working at your hospital or three (3) things you will do differently on your next shift.

When you are satisfied with your responses, select the "SUBMIT" button, and then you will be able to select the "COMPLETE & CONTINUE" button.